CONVERSATIONAL AI & SEARCH

We offer enterprise solutions that make human-AI collaboration seamless. We develop intelligent assistants and chatbots with Gen AI to transform the conversational experience, facilitating interaction with your data and optimizing document and catalog management.

Introduction

Conversational AI and advanced search

Conversational AI and advanced search are the keys to unlocking immediate and meaningful interactions. The goal goes beyond simply answering a question—it seeks to understand the user’s true intent in order to deliver accurate, contextual insights while filtering out informational noise. Whether it is about providing customer support or addressing employee doubts, Dinova stands alongside companies that aim to improve access to knowledge and the quality of corporate communication.

Our areas of action

Chatbot & Voicebot

We implement intelligent virtual assistants (textual and voice-based) that handle customer support and internal requests efficiently, 24/7. They do not simply follow a script, but understand natural language, learn from interactions, and resolve complex issues, improving the customer experience.

Advanced Search (Advanced/Semantic Search)

Go beyond the limits of keyword-based search. Our Advanced Search solutions, powered by semantic AI, understand the context and intent of the query, delivering relevant results even when the terms used do not exactly match. Perfect for internal databases, product catalogs, or document archives.

Luca: the heart of conversational AI

Discover how Luca excels at delivering human-like and precise interactions, becoming a fundamental asset for your Conversational AI strategy.