City of Bologna

Il Comune di Bologna aveva le seguenti necessità:

• Improve employee collaboration for greater operational efficiency.
• Ensure timely responses to citizens' needs.
• Reduce travel costs.
• Store files in the cloud with maximum security.
• Optimize IT resource time and costs.

Dinova has implemented Google Workspace, allowing it to:

• Collaborare più rapidamente e rispondere alle esigenze dei cittadini in modo tempestivo.
• Organize remote meetings with Chat and Calendar, reducing travel costs.
• Simplify document management with Drive, ensuring security and reducing IT costs.
• Migliorare l’efficienza operativa grazie a strumenti integrati e facili da utilizzare.

City of Bologna is responsible for a wide range of functions, including administrative and financial organization, management of public services, buildings, public order and security, as well as urban planning, management of schools, cultural heritage, and waste disposal.

To address the complex operations related to these activities more efficiently and quickly, the City of Bologna has chosen to collaborate with Dinova to modernize the IT infrastructure and digitize work processes, ensuring simpler and more functional management.

To meet the needs of the City of Bologna, Dinova led the migration of over 4,000 administrative employees to Google Workspace, transforming the way they work and collaborate. This platform has improved productivity and ensured more timely responses to citizens.

Grazie agli strumenti di Workspace, come Calendar e Chat, i dipendenti possono ora pianificare e condividere agende e organizzare meeting da remoto, riducendo i costi di trasferta e semplificando le comunicazioni interne. L’uso di Chat ha inoltre ridotto la necessità di lunghe catene di email, migliorando l’efficienza e la rapidità delle interazioni.

With Drive, City of Bologna solved the problems associated with managing paperdocuments by archiving files in the cloud with maximum security. This reduced the time and costs associated with IT resource management, eliminating the need for manual backups.

“Grazie a Google Workspace, stiamo creando connessioni più forti e soddisfacenti tra i nostri dipendenti, la comunità e i cittadini che serviamo. È bello vedere il personale lavorare in modo innovativo e stiamo già osservando i vantaggi di fare le cose più velocemente, in modo più intelligente e collaborativo.”
— Stefano Mineo, Direttore Sistemi Informativi, Comune di Bologna

In addition to the technological implementation, Dinova has designed a customized training and change management program, essential for developing a collaborative culture within the organization. This project is part of the Emilia-Romagna Smart Working framework agreement, which aims to promote collaborative models and organizational innovation, improve employee well-being, and support regional development. The synergy between technology and organization has enabled the City of Bologna to become a more efficient and sustainable organization, serving the community.

An integrated Smart Working and Change Management project for the future of public administration

Dinova ha accompagnato il Comune di Bologna non solo nell’implementazione di una soluzione tecnologica avanzata, ma anche un percorso di formazione e Change Management per sviluppare una cultura collaborativa e digitale.

This synergy between technology and organizational innovation is part of the Emilia-Romagna Smart Workingframework agreement, an initiative aimed at promoting people's well-being and the sustainable development of the region. The result is a more innovative and efficient Public Administration, ready to respond to the needs of an increasingly digital community.