Gruppo Pellegrini

Optimize process and order management with a scalable and integrated CMMS solution Cloud

Cloud

industry

Business Service

know how

App Modernization

1 Starting Point

1 Need

The Pellegrini Group, a leader in services for companies, schools, hospitals, and institutions, had the following needs:

Adopt a digital solution for managing complex processes and business orders
Organize and optimize order management in the cleaning division
Migliorare il controllo e la tracciabilità delle attività programmate ed extra
Automate update flows to ensure efficiency

2 Discovery

2 Direction

Dinova ha supportato il Gruppo Pellegrini nell’adozione di CARL Source Facility, una soluzione CMMS che ha permesso di ottenere:

Customized portals for collaboration with customers and partners
Tracciabilità completa delle attività rispettando vincoli contrattuali
Simplified scheduling and rescheduling with Gantt views
Customized dashboards to monitor indicators and alerts specific to each role
Riduzione di tempi e costi per l’implementazione e la personalizzazione di nuove commesse

3 How

3 The challenge

Since 2016, the Pellegrini Group has embarked on a digital evolution journey with Dinova, implementing CARL Source Facility to control, organize, and optimize the management of some of the cleaning division's main orders and certain organizational processes (vehicle fleet, equipment management, etc.).

The system is currently in continuous use by over 600 users (internal, partners, and customers). Its primary application is the management of services for large healthcare projects, spanning more than 80 facilities across Italy.

4 What

4 Solution by Dinova

Lo sviluppo di queste funzionalità e la scalabilità del progetto ha permesso all’azienda di utilizzare la soluzione anche in collaborazione con altri partner coinvolti nella gestione delle commesse.

The CMMS system currently manages:

personalized portals for dialogue and collaboration with customers;
la piena tracciabilità delle attività programmate ed extra, nel rispetto degli specifici vincoli contrattuali;
viste gantt per la programmazione e riprogrammazione delle attività;
management of specific sets of controls (system, process and result);
customized dashboards for managing alerts and indicators useful for each role in its specific context;
automated update flows.

And more.

Thanks to the partnership between Dinova and CARL Berger-Levrault, the project has streamlined the company's organization, ensuring high quality standards and constant attention to customer and employee satisfaction.

5 Why

5 Why Dinova?

Innovative solutions for optimized maintenance management

Thanks to the synergy between Dinova's technological expertise and CARL Source Facility's advanced features, the Pellegrini Group has been able to reduce implementation times and costs and increase the customization of each new order progressively managed within the application. This result can be continuously adapted as the functionality and orders managed expand.

This project's strategy focused on developing and researching high-quality solutions through a leaner organization. The primary objective remains the same: employee and customer satisfaction.